Traditional maintenance costs time and money – what are the challenges?
Traditional maintenance costs time and money – what are the challenges?
Technicians often have to be on-site, even for minor issues.
Failures go unnoticed until a team is on-site — valuable time is lost.
Technicians spend more time traveling than actually solving problems.
Security gaps in remote maintenance solutions can enable unauthorized access and cyberattacks.
Your advantages at a glance
Software updates for technical devices are performed via remote maintenance, eliminating the need for an on-site service technician and ensuring efficient ongoing operations.
Thanks to state-of-the-art VPN integration and time-based access controls, your IT environment remains optimally protected. Encrypted connections ensure that only authorized persons gain access for a defined period, guaranteeing maximum security and traceability.
Remote maintenance eliminates travel costs and on-site working hours. Updates, diagnostics, and troubleshooting can be performed quickly and centrally, reducing both personnel costs and downtime — a significant relief for budget and operations.
Technicians can monitor and maintain multiple systems simultaneously, allowing them to respond to issues faster and increase their efficiency without needing to be on site.
The Secure Automation Stick (SAS) enables secure and easy access to the systems to be maintained via VPN, without requiring additional client software to be installed on PCs, and is ideal for remote maintenance by mobile service technicians.
The Secure Access Client (SAC) offers a USB-free alternative to the SAS, enabling secure VPN access to servers or machines and supporting two-factor authentication (2FA) through various OTP methods, without requiring additional software installation on the PC.
The Secure Access VPN (SAV) enables secure access to servers and machines from tablets or smartphones, supports all common operating systems, and provides additional security through two-factor authentication with various OTP methods.
coming soon…..
Thomas Heid, Informationsmanagement Universitätsklinikum Leipzig:
„The ISONA solution enables us to implement the requirements specified by the industry-specific safety standard for healthcare in hospitals (B3S).“
Sascha Krause, Informationssicherheitsbeauftragter Universitätsklinikum Leipzig:
„With the legally required increase in IT security in hospitals, ISONA offers a state-of-the-art remote maintenance solution that can be efficiently integrated into the existing infrastructure and processes.“
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55276 Oppenheim
Tel: 06133-509098-95
Germany
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